Seeking others with frozen Skrill account for class action
I have $4,000 stuck in a Skrill account that I cannot recover.
I cannot "verify my address" to their satisfaction.
They took the money, without knowing where I live, no problem.
I just want them to send it back to PStars, where it came from.
Nobody ever replies to Customer Service.
After hours and hours of trying to unfreeze the money, I have now contacted an attorney who seems willing to consider a Class Action lawsuit - if I can find a fair number of others with the same problem.
Anyone interested in joining such an action?
Randy
(wimpy64 on most sites)
14 Replies
Hello my name is Michaela Schmidt, I'm a customer of Skrill. I am writing all of Skrills business associates to make them aware of Skrills business practices.
I opened an account with Skrill beginning of this year. I use the account in conjunction with chumba. I made a $200 deposit January 12th that was debited from my account 3 days later on the 15th. It took Skrill 7 days to credit my account on the 19th. The day before the $200 was credited to my Skrill account
I made a transfer from chumba to Skrill For $700. When I tried to move the money from Skrill to my bank account a few hours after I made the deposit my Skrill account was restricted.
I contacted Skrill to get the details of the restriction and they couldn't provide any information. In the last two days my Skrill account has been restricted, had the restriction released and as soon as I went to transfer the $620 out of skrill again it was restricted not allowing me to make the transfer. Skrill has restricted my account twice now in 24 hours and denied me my funds for 2 days. The $200 deposit I made on the 12th I have yet to get my hands on.
I want to make you aware that Skrill are thieves. They cannot or will not give me any answers. I've been told they are working on it and I need to wait. I have requested to speak with managers all to be told," one will give me a call", which has never happened. I've reported them to the banking commission.
Due to Skrills sketchy business tactics I began looking into Skrill. This seems to be a common problem Skrill has with their customers.
When I signed up for Skrill nowhere did I agree to let this company hold my money hostage for their benefit. I can't get so much as a return phone call from someone in management. All I've heard for the last week from customer service is," I'm sorry, I'll notify my colleagues."
So whether you are or a partner or a customer of Skrill, do not expect any integrity from them. They will take your money and with no explanation say, "you will have to wait.
For your information,
Michaela Schmidt
They dont take your money. All my contacts, friends, buddies are using them since forever. You probably had illegal acitivities, money laundering, credit card fraud etc. Not able to verify address? Come on...
You're right, Mr. Fabulous, they didn't keep my money.
But they sure made it harder to withdraw than deposit, when utilities bills were not in my own name.
So, you DID get your money ???
Everyone on 2+2 put their liives on hold, waiting to find out
They dont take your money. All my contacts, friends, buddies are using them since forever. You probably had illegal acitivities, money laundering, credit card fraud etc. Not able to verify address? Come on...
How long is "since forever", since they were Moneybookers? I got ripped off by them back in like 2009ish. A lot of Europeans who have always had easy access to gaming sites apparently don't take into account that for those in the US and elsewhere some degree of igaming rootless cosmopolitanism is necessary.
If you go that route, rest assured Moneybookers/Skrill will take it upon themselves to dress and up and play Interpol Asset Forfeiture Team minus any semblance of due process.
That was literally my first experience with Moneybookers, later Skrill. Some poker room (I think it was Cake) around 2010 did have only option as deposit Moneybookers. I deposited few hundred, and did it went in? In seconds! Then I played few tens of mtts and when I had on site close to two thousand, I decided to do safety withdrawal, basically to test if I can play further. And that was when odyssey started. They locked, blocked and I believe they had even third name for their attempt to keep my money. They needed bank statements that my bank never heard of. They need 'proofs' and scans and copies, and then their customer support wrote me that money are unlocked! So I went to account and after three weeks tried to withdraw, with tears in my eyes, and it wasn't possible! So I wrote to customer support, and they told that they don't lie, account is unlocked, but their safety department decided to block it, because it's very suspicious (after month of sending scans and documents). Btw I did have home address, I was owner of my flat, I had bank account and credit card, I had at least three official IDs on my name... It was attempt of pure theft, they tried if I have any weak spot or weak will to pursue withdrawal, they would keep money. I am glad that nothing changed: that's simply part of their business.
Looks like their shill department is still working also:
Everyone on 2+2 put their liives on hold, waiting to find out
Yeah definitely their problem if u cant provide a utility bill under ur name.
They dont take your money. All my contacts, friends, buddies are using them since forever.
So Skrill took your money and also Pokerstars did the same thing now.
I wonder how does this happen to someone,not only once,but even twice?!
Skrill locked my account with about 2000euros in it,but got it back in couple hours
i cant see where he says stars took his money
i always used moneybookers/skrill never any issue
i always find these posts from users to be new accounts and theyve always done something shady
i'll say no more
'Stars took my money' is from the other thread under my name, Sangkat, and it's a dramatically bigger deal than this temporary problem with Skrill - where I did Eventually get my money. But PokerStars is still holding my confiscated $8, 419.32, plus two Bronze Tokens, eight months after freezing the account - without ever saying what I am accused of! See the other thread. I am innocent of whatever. Transparent finances, never play cash games, no VPN, my location is legal. I have truly no idea why this happened to me, or if it's becoming widespread on the site. I have been contracted to write a magazine article about this event, and will post the highlights here. For now, my eight month long 'Routine Security Review' has morphed into a 'Standard Security Check' which seems to require a Skrill account, even though I never used Skrill to fund PStars! I will keep this site updated.
I stand corrected: I know why this is happening to me. I live and play from Cambodia, a country where every movement of cash is presumed to be money-laundering. This is almost certainly why Skrill was a nightmare, and why PokerStars still has my money. But it's no excuse, I have done nothing wrong, and I have offered full disclosure of all my personal finances beyond what should really be required. And it's definitely no excuse for PokerStars to spend the last Eight Months sending me misleading auto-replies, without ever asking me one pertinent question during their ' Routine Security Review.'
As PokerStars now claims that they will refund my money (!) but I need a Skrill account to receive it, this thread should be linked to the other:
https://www.twoplustwo.com/Discussion-of-Poker-Sites/13o4g/PokerStars-Account-with-8400-Frozen-for-Seven-Months-during-Routine-Security-Review
My banks will not fund Skrill. Credit cards or debit cards.
Long time bank customer and these banks and card companies are always highly responsive.
Their response to this is in essence- sorry Charlie you are SOL.
Maybe its a blessing but I'm chasing around $900 on GG Poker so I guess that money flushed.
My banks will not fund Skrill. Credit cards or debit cards.
Long time bank customer and these banks and card companies are always highly responsive.
Their response to this is in essence- sorry Charlie you are SOL.
Maybe its a blessing but I'm chasing around $900 on GG Poker so I guess that money flushed.
It is a joke that banks decide what people can spend their money on but hey we live in a free society. I get the credit card thing because obviously it is credit but people should be able to do whatever they want with their own money and the banks put in place a block on request of the customer like the responsible gaming options on the sites.
I remember the days where the banks were a big part of our financial crisis where they were gambling with sums of money mere mortals wouldn't comprehend so it's a bit hypocritical for them to go down this route.
